yl23411永利“与主编面对面”系列讲座第十一期

发布时间:2024-06-13来源:王敏浏览次数:10

TimeJune 14,2024,10AM

SpeakeDr. Adela Chen

Associate Editor of MiS Quarterly

Associate Professor of Computer Iniormation Systems at Colorado State University

Chair: Prof.Xi Chen, Department of Data Science and Engineering Management

VenueRoom A523, SOM

Organized by

Discipline and Research Affairs Offce

Department of Data Science and Engineering Management


Title

Interruption Management as Control: Strategies and the Role of Technology

Abstract

Interruptions facilitated by communication technologies are an inescapable aspect of both our professional and personal lives. In this study, we build upon and extend the existing literature by proposing a comprehensive framework for interruption management, termed “Interruption Management as Control.” This framework spans the five critical stages of interruption management: prevention, detection, interpretation, integration, and resumption. By focusing on the factors that influence the cognitive costs associated with an interruption at each of these stages, the Interruption-Management-as-Control framework posits that effective interventions are those that adeptly manage these factors, thereby minimizing the adverse impacts of interruptions. This approach offers a novel theoretical perspective, conceptualizing interruption interventions as strategic decisions regarding what aspects to control at each stage and determining the responsible entity for this control – whether it be the individual, technology, or established social norms. By delineating the specific objectives and targets of interruption management at each stage, our framework facilitates a comprehensive and systematic approach to both conceptualizing interruption management and designing interventions. Moreover, by pinpointing the elements that need to be managed – rather than prescribing specific methods – our framework maintains a level of abstraction conducive to generating a wide array of interventions across various mechanisms and technological solutions.


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